![]() ![]() ![]() We will then be able to request an official investigation to the international carrier. If your tracking was still not active after two days, please contact so that we can look into the issue.Ī : If you still have not received your package once the theoretical delivery date is reached (please consider the handling + shipping duration), send us an email at "Contact Us" form. ![]() ![]() Anyways, it might take 24 hours for the Japan Post to scan your package and let the online tracking start. Q : The tracking code i was given is not working.Ī : Tracking number and shipment notification are sent once your package is ready for shipping. Paypal uses its own change rates for euros, dollars and other international currencies. The price in Yen should not differ between your checkout and the one displayed on Paypal.Ī : We usually recommend using the tracking number we enclosed within the shipping notification email on the following tracking portal : Read the complete shipping policy here.Q : Why the displayed price on the final Paypal transaction page is different from the website cart page?Ī : All transactions are made in Japanese Yen, local currency equivalent are given as information only and updated on a daily basis. NOTE: Deliveries may be delayed due to COVID-19. You can also track your shipment by entering the 4 digit order ID here. Please provide a mobile number which is available on WhatsApp to receive order/tracking details. Please provide E-mail address to receive tracking details. You will receive tracking details on your E-mail once the package is shipped. If you accept it, we will not be held liable.for any returns/refunds. Return the package mentioning damaged condition on the proof of delivery.(VERY IMPORTANT) Standard order processing time is 72 hours.ġ) No order pick-ups/shipping on Sunday or ThursdayĢ) You will receive a tracking ID ONLY once your order is shipped.ģ) If you receive the package in a damaged condition(outer box damaged/crushed/dented), DO NOT ACCEPT IT. NOTE: For Local deliveries that require same day delivery, you can book a WeFast from your end, which will be payable by you OR we can book it for you(Extra charges apply, payable to WeFast.) Free Shipping is only through our courier services. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |